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| Cargo Claims for UPS |
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To file a claim, please print and complete the
UPS Customer Cargo Claim form for your area and submit, along with the
documentation indicated on the claim form, to the appropriate location shown
below:
NOTE: To view and print the claim forms, you must have
Adobe Acrobat Reader 5.0 or higher installed.
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UPS SUPPLY CHAIN SOLUTIONS CLAIMS & GUARANTEED SERVICE REFUND
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Cargo
Claim Form - Americas or Canada
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Guaranteed
Service Refund Claims Form - Americas or Canada
Submit to:
UPS Cargo Claims Department
12380 Morris Road, 5th Floor
Alpharetta, GA 30005
Tel.: 1-866-746-2404
Fax: 1-800-379-9084
E-mail: upscargoclaims@ups.com
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Cargo
Claim Form - Asia Pacific
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Guaranteed
Service Claim Form - Asia Pacific
Submit to:
UPS Supply Chain Solutions
UPS SCS Cargo Claims
9/F, 100 Texaco Road
Tsuen Wan, N.T.
Hong Kong
Tel: 852-2942 5174
Fax: 852-2942-5770
E-mail: UPSAPACclaims@UPS.com
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Cargo
Claim Form - Europe / Middle East / Africa except German Road Freight
claims
Submit to:
UPS Cargo Claims Department
12380 Morris Road, 5th Floor
Alpharetta, GA 30005
Tel.: 1-678 746 7750
Fax: 1-800-379-9084
E-mail: upscargoclaims@ups.com
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Cargo
Claim Form -All German Road Freight claims processed in Euromistral ( English
version)
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Cargo
Claim Form -All German Road Freight claims processed in Euromistral ( German
version)
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Guaranteed Service
Claim Form - for all Europe
Submit to:
United Parcel Service
Cargo Claim Department
Goerlitzer Str 1
41456 Neuss
Germany
Phone: +49-2131 947 2971
Fax number: +49-2131 947 2993
Email: upsemeaclaims@ups.com
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Cargo
Claim Form - Trade Direct
Submit to:
UPS Cargo Claims Department
12380 Morris Road, 5th Floor
Alpharetta, GA 30005
Tel.: 1-866-746-2404
Fax: 1-800-379-9084
E-mail: upscargoclaims@ups.com
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Express Critical Customer Cargo Claim Form
Submit to:
UPS Cargo Claims Department
12380 Morris Road, 5th Floor
Alpharetta, GA 30005
Tel.: 1-866-746-2404
Fax: 1-800-379-9084
Email: upscargoclaims@ups.com
UPS AIR CARGO & SERVICE FAILURE CLAIMS
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