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 E-mail Tracking

E-mail Tracking Instructions

E-mail Tracking allows you to retrieve the status of your UPS Supply Chain Solutions shipments via e-mail.

To track shipments via e-mail:

1. Send e-mail to: TrackIt@ups-scs.com
2. You can track shipments by Shipment Number, Shipper's Reference Number or Consignee's Reference Number. Simply include the appropriate keyword in front of your tracking number in the body of your e-mail message.

To Track By Use Keyword (with dash)
Shipment Number SN-
Shipper's Reference Number SR-
Consignee's Reference Number CO-

Here are some additional guidelines on message content:
- The keyword can be upper or lower case.
- Separate shipments by a comma or carriage return (enter key).
- Each tracking number must be preceded by a keyword.
- Information other than tracking numbers preceded by a valid keyword will be ignored.
- You may include up to 10 tracking numbers for each keyword in a single message, for a maximum of 30 tracking numbers per message.

Here's an example:
    Message Body:

      SN-1234567890,SN-1234567891,CO-123 ABCA
      SR-1234567,CO-123ABCC,SN-1234567892
      SN-1234567893, SR-12345

You will receive a return e-mail for the following tracking numbers:

Shipment
Numbers
Shipper's Reference
Numbers
Consignee's Reference
Numbers
1234567890 1234567 123 ABCA
1234567891 12345 123ABCC
1234567892
1234567893

If you need immediate assistance, please contact UPS Supply Chain Solutions at 1-800-443-6379 from the U.S. and Canada, or call 1-913-693-6212 from outside the U.S. and Canada.

Response times may vary.

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